Hawaiian Airlines Cancellation And Refund Policy

 Hawaiian Airlines Cancellation And Refund Policy

Hawaiian Airlines is a popular commercial airline in the United States that flies to and from Hawaii. Postponing travel after purchasing tickets is occasionally necessary.

Understanding Hawaiian Airlines cancellation policy is important to ensuring a simple cancellation procedure.

What Should You Know About Hawaiian Airlines Cancellation Policy

  • 24-Hour Cancellation Window: If your flight is at least 7 days away, you can cancel your Hawaiian Airlines tickets for free within 24 hours of purchase. This policy offers flexibility, which means that your plans change shortly after booking.
  • Validity of Tickets and Refunds: The value of a complete, unused ticket is still valid a year after it is purchased if it is canceled. Tickets that have been partially used may be canceled, and the money left over may be applied to another purchase within a year of the original purchase date.
  • Cancellation Fees: If you need to cancel a ticket beyond the 24-hour period, you will be charged a fee. The route and other variables affect these costs. The cost is subtracted from the face value of your ticket, with a travel credit applied to the remaining amount.
  • Hawaiian Main Cabin Refunds: In accordance with the pricing regulations, you may be eligible for a refund if you request one and cancel your flight before departure.
  • Restrictions on Purchase Source: Only tickets purchased directly from Hawaiian Airlines are eligible for cancellation and refunds, as per Hawaiian Airlines refund policy. If you bought tickets from third parties or travel agencies, you must contact them directly.
  • Medical and Family Emergencies: Hawaiian Airlines offers free cancellations in case of serious medical problems or a family death, as long as the necessary documentation is submitted.

How to Cancel Hawaiian Airlines Flight Tickets Online:

Here are the different ways of how one can cancel the Hawaiian Airline flight tickets:

  1. Website:

  • Go to Hawaiian Airlines’ main website.
  • Get into “Manage Flights”:
  • Select “My Trips” from the “Manage Flights” section.
  • To view your booking, enter your last name, ticket number, or confirmation.
  • To finalize the cancellation, choose the flight you wish to cancel and adhere to the instructions. Note that there can be cancellation penalties.
  1. Phone

    Hawaiian Airlines Ticket Cancellation Procedure Over the Phone

  • Call +1-800-367-5320 or 1 (844) 733-1212 to reach Hawaiian Airlines customer support.
  • Give the agent your surname, ticket number, and confirmation.
  • The representative will handle your cancellation and inform you about any applicable costs.
  1. Airport:

  • 2-3 before your scheduled departure time, arrive at the airport.
  • Give the helpdesk executives your confirmation or ticket number along with your last name.
  • After processing your cancellation, the airport staff will email or SMS you to let you know.

Getting a Full Refund from Hawaiian Airlines

Under some circumstances, Hawaiian Airlines will give you a complete refund, which are:

  • Risk-Free Cancellation: If your flight is at least 7 days away, you may cancel within 24 hours of making your reservation. If a passenger’s plans change shortly after booking, they can still make changes during this risk-free period.
  • Airline-Controlled Cancellations: You are entitled to a complete refund from Hawaiian Airlines within a few business days if your flight is canceled for reasons that are within their control, such as an air strike or technical difficulties.

Cancelling Tickets Purchased from Travel Agents

If you purchased your Hawaiian Airlines tickets from a third party or travel agency:

  • Speak with the Travel Agent:
  • For cancellations, get in touch with the travel agency’s customer care.
  • The travel agent will notify you of any fees or refunds and manage the cancellation in accordance with their policy.

Important Considerations

  1. Refund Processing Time: It may require a few business days to process a refund. For the return, check your credit card or bank statement.
  2. Travel Credits: If you are given a travel credit, be aware of its terms and limitations, including when it expires.

Fare Guidelines:

Before canceling, always read the fare rules attached to your ticket to determine whether you qualify for a refund and what possible fees may apply.

  1. Invest in travel insurance or refundable tickets for more flexibility.
  2. You can cancel your Hawaiian Airlines tickets without incurring any fees in case of an emergency, such as a severe medical condition or a death in the family. To be eligible for this exception, make sure you have the required paperwork, such as a death certificate or medical documents.

Step-by-Step Online Cancellation Process

  1. Open the Hawaiian Airlines website by clicking here.
  2. Go to Hawaiian Airlines by opening your browser.
  3. Get to Your Reservation:
  4. From the “Manage Flights” option, select “My Trips.”
  5. Enter the details of your reservation:
  6. Enter your last name and ticket number or confirmation here.
  7. Choose Which Flight to Cancel.
  8. Click the cancellation button after selecting the particular flight you wish to cancel.
  9. To confirm your cancellation, follow the on-screen directions. Any cancellation fees that may apply will be disclosed to you.

How to Use Your Travel Credit

  1. Select a New Flight: When you’re ready to spend your travel credit, visit the Hawaiian Airlines website to select a different flight.
  2. Apply for the Travel Credit: Throughout the payment process, you will have the opportunity to apply for your travel credit. When prompted, provide the information to apply your credit to the new reservation.

Additional Tips for a Smooth Cancellation Process

  1. Look for any updates: You can check the official Hawaiian Airlines website frequently or subscribe to their email to be updated about any changes to their policy.
  2. Maintain Documents: Keep a note of everything you say to Hawaiian Airlines, including phone conversations, emails, and any reference codes or confirmation numbers you get.
  3. Keep An Eye On Your Email: Check your email after launching a cancellation to get confirmation and information regarding your reimbursement or travel credit.
  4. Get in Touch with Support Agenct: Please feel free to contact Hawaiian Airlines customer service if you run into any problems or have specific inquiries regarding your cancellation. 

Conclusion

 

Being aware of Hawaiian Airlines’ cancellation policy can help you to organize your trip and save money efficiently. Whether you have to cancel your flight in person at the airport, over the phone, or online, making the proper preparations guarantees a seamless experience. Always visit the official Hawaiian Airlines website for additional information.

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