Running a successful store on Feshop can be incredibly rewarding, but it comes with responsibilities. One of the most significant risks to your business is the possibility of being banned from the platform. A vendor ban can result in the loss of your store, reputation, and income.
To help you stay compliant and avoid such penalties, here’s a guide on how to avoid vendor bans on feshop.

1. Follow Feshop’s Terms of Service

The first step in avoiding a vendor ban is to understand and adhere to Feshop’s Terms of Service (TOS).
Feshop outlines the rules vendors must follow, including what can and cannot be sold, platform conduct, and dispute resolution.
Violating these terms is one of the quickest ways to get banned.

• 🚫 Banned Products: Avoid listing prohibited items like counterfeit goods, illegal products, or anything against Feshop’s policies.

• 📜 Policy Updates: Keep up-to-date with changes in the platform’s policies to ensure ongoing compliance.

2. Maintain Transparency in Your Listings

Clear and honest product listings build trust with buyers and Feshop’s moderators. Misleading listings are a red flag and can lead to penalties or bans.
Be sure to:

• Accurately describe products – Never exaggerate the quality or features of your products.

• Provide real images – Use authentic, high-quality images of the products you sell.

• Be clear about pricing – Avoid hidden fees or unclear charges to prevent customer complaints.

3. Handle Customer Disputes Professionally

Customer service is a crucial aspect of your vendor reputation. If you handle disputes poorly, you risk a negative review or even a ban.
Here’s how to manage disputes effectively:

• Respond quickly – Aim to reply to customer queries and issues within 24 hours.

• Stay calm and professional – Never engage in arguments or negative exchanges with customers.

• Resolve issues – If a buyer requests a refund or raises a concern, do your best to resolve the issue in accordance with Feshop’s refund policy.

Keeping customer satisfaction high is key to avoiding complaints that may lead to a ban.

4. Avoid Fraudulent Activity

Fraud is a serious offense on Feshop and can lead to an immediate ban.
Here’s what to avoid:

• Scamming customers: Never engage in dishonest activities, like selling products you don’t have in stock or using false tracking numbers.

• Multiple accounts: Creating fake accounts to boost ratings or sales is against Feshop’s rules.

• Using stolen information: Don’t use any form of stolen payment information or engage in any other fraudulent activity.

Always act with integrity and ensure all transactions are legitimate.

5. Maintain Consistent Stock and Delivery

Failure to deliver products on time or canceling orders frequently can result in negative feedback and penalties.
To avoid this:

• Keep products in stock – Never list items that you can’t fulfill.

• Ship orders on time – Stick to your promised shipping times, and communicate any delays immediately.

• Avoid frequent cancellations – Only cancel orders when absolutely necessary and notify the buyer as soon as possible.

Reliable and timely service will keep your ratings high and your account in good standing.

6. Stay Engaged and Responsive

Inactive accounts or accounts that don’t engage with customers can seem suspicious and lead to reviews that hurt your standing.

• Check your account regularly – Log in frequently to ensure there are no issues and to respond to buyer inquiries.

• Engage with buyers professionally – Answer questions politely, update your store, and respond to feedback to show that you care.

Inactive or abandoned stores can signal to Feshop that you may not be actively managing your business.

7. Keep Your Profile Verified

Feshop’s verification process is designed to ensure that vendors are trustworthy. Make sure to:

• Submit accurate documents during the verification process.

• Keep your profile up to date, including contact details and payment information.

• Renew any expired verification statuses as necessary.

If Feshop cannot verify your identity or business, your account might be flagged or banned.

Conclusion

Avoiding a vendor ban on Feshop is all about staying compliant, maintaining good customer relations, and operating transparently.
By adhering to Feshop’s policies, treating customers with respect, and being proactive in managing your store, you can build a strong and lasting presence on the platform.